REFUND POLICY

Thanks for shopping at YACN. We appreciate the fact that you like to buy the stuff we make. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions.

 

1. Returns Period

 

Our policy lasts [30] days. If [30] days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

 

2. Eligibility for Returns

 

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging.

• Accompanied by a receipt or proof of purchase.

 

3. Non-Returnable Items

 

Certain types of items cannot be returned. These include:

• Perishable goods (such as food, flowers, or magazines).

• Custom products (such as special orders or personalized items).

• Personal care goods (such as beauty products).

• Digital goods (e-books, software, courses) once downloaded or accessed.

• Gift cards.

• Sale items (Only regular priced items may be refunded).

 

4. The Return Process

 

To start a return, you can contact us at yourauntiescouldnever.com. If your return is accepted, we will send you a return address details and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

5. Refunds (If applicable)

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within [number] of days.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at yourauntiescouldnever@gmail.com.

 

6. Exchanges (If applicable)

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [support@yourwebsite.com]

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7. Shipping Costs for Returns

 

• Defective Products: If the product is incorrect or damaged by us, YACN will cover the return shipping costs.

• Customer Preference: If you are returning an item because you changed your mind or ordered the wrong size, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.