SHIPPING
POLICY
1. Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method Estimated Delivery Time Shipment Cost
Standard Shipping UK 2-5 business days
Standard Shipping WORLDWIDE 14 business days
3. Shipment to P.O. Boxes or APO/FPO Addresses
YACN ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
(OR: "We do not ship to P.O. boxes at this time.")
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties and Taxes (International Shipping)
YACN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
YACN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. Missing Packages
If your tracking information shows that your package was delivered, but you have not received it:
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Check your immediate surroundings (porch, mailbox, back door).
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Ask your neighbors.
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Wait 24 hours (sometimes carriers scan packages as "delivered" before they actually arrive).
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If it still hasn't arrived, please contact us at [support@yourwebsite.com].